Pothole Reporting to WSCC

How to report a pothole to West Sussex County Council (WSCC)

The threshold for intervention in West Sussex is 40mm. That is, a pothole needs to be deeper than 40mm before it is deemed to be a candidate for repair.

You will need to provide WSCC with the following information:

• The location of the pothole(s). You will need to be quite specific here and give as much information as possible. For example, "Tower Hill, Horsham, between the Boars Head and Number 2 (at the top of the hill)." is better than just "Tower Hill". Note that WSCC will only be responsible for locations within West Sussex, ie not Surrey, East Sussex, Kent etc.

• The potential dangers observed. Again, be quite specific – for example, "There are six major 40+mm holes plus many others not quite so deep, and bad verges".

• Anything else that might be relevant in helping to identify or highlight the dangers.

You can report via email or phone as follows:

Email

Potholes and road improvement suggestions can be reported to the Operational Management Centre via email on: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . These emails will be forwarded to the office in Broadbridge Heath, who will investigate and respond within 10 days. For potholes between 40mm and 100mm deep, they will normally be fixed within 28 days.

Phone

To report potholes over the phone, the Contact Centre in Bognor Regis are open between 8am and 6pm on 01243 642105.

Do mention that you are a member of Horsham Cycling when reporting, and please copy me in to any emails you send ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) so that I can monitor the activity.

Coralie Clarke

23 June 2014.